Small business, serious systems

Your systems, built by people who actually know your business.

We're Macie and Ethan. We'll sit down with you, figure out what's actually slowing your business down, and build the tools and automation that make the fix stick — no jargon, no slide decks.

Small enough to know your name. Serious enough to run your systems.

If any of this sounds familiar, you're in the right place

Growth usually breaks the processes that got you here. The symptoms look different from company to company, but the causes rarely do.

  • The spreadsheet is the system

    Critical work lives in a file only two people understand, and everyone else waits on them.

  • Same task, every week

    Copying data between tools, chasing approvals, rebuilding the same report by hand.

  • Tools that don't talk

    You pay for good software, but nothing connects, so people become the integration.

  • Numbers you can't trust

    Reporting takes days and still gets questioned, so decisions get made on gut feel.

Services

Four ways to work with us

Most clients start with a call, move into road mapping, and build from there. You can also come in at any stage.

Start here · Free

Free Fit Call

A 15–30 minute conversation to understand what's slowing you down and whether we're the right people to help.

What you get

  • A candid look at your biggest operational pain point
  • A quick read on what's realistic to fix and in what order
  • An honest yes or no on fit — no pitch deck
Timeline
15–30 minutes, usually within a week
Typical outcomes
You leave with at least one useful idea, whether or not we work together.
Entry offer

Road Mapping

We walk through how work actually moves through your business, find where it stalls, and show you what's worth fixing first.

What you get

  • A plain-English picture of how your core work flows today
  • Where time, money, and accuracy are leaking
  • A short list of things worth handing off to software, ranked by effort and payoff
  • Estimates in hours and dollars, with our assumptions shown
  • A step-by-step road map you can act on with or without us
Timeline
2–4 weeks, depending on team size and number of workflows
Typical outcomes
Teams typically finish with 3–6 concrete, prioritized changes and a clear sense of what to tackle this quarter.
Project-based

Build & Implement

We build the tools from the road map — starting with a small first version that already helps, then improving it with you.

What you get

  • Internal dashboards and reporting that reflect how you actually work
  • Custom integrations between the tools you already pay for
  • Workflow automation for repetitive, rules-based tasks
  • AI helpers for drafting, triage, summarizing, and support
  • Data cleanup and reliable reporting pipelines
Timeline
First working version in 4–8 weeks for most projects
Typical outcomes
Manual steps disappear from the day-to-day, and the people doing the work actually use what we ship.
Ongoing

Optimization & Support Retainer

Systems drift as the business changes. We stay close, keep things running, and keep improving.

What you get

  • Monitoring and maintenance of what we've built
  • Iteration based on what your team learns in real use
  • Training and documentation so knowledge isn't stuck with one person
  • New feature rollouts on a predictable cadence
Timeline
Monthly, with a clear scope and a standing check-in
Typical outcomes
Improvements compound instead of stalling after launch week.

How we work

  1. 01

    Understand

    We sit with your team and follow the work end to end — not just the version in the org chart.

  2. 02

    Map & prioritize

    We show you where the friction is and rank fixes by effort against real impact.

  3. 03

    Build a small first version

    Something real and usable in weeks, not a year-long program. You see it working before you commit further.

  4. 04

    Iterate and hand over

    We refine with your team, document it, and train the people who'll live in it daily.

Who we work with

Small to medium businesses that are growing and feeling the strain: service businesses, local and regional companies, and small teams with operationally complex work. Usually somewhere between “we outgrew our spreadsheets” and “we're not ready for enterprise software.”

We combine operational clarity with implementation. You get the analysis and the working system — not a document that ends up in a shared drive.

Pricing that matches the work

We price based on the value and scope of the engagement, not a fixed package everyone gets pushed into. After a fit call we'll tell you what we think it takes and what it costs, in writing, before anything starts.

Contact Us

Start with a conversation

Thirty minutes, no obligation. Tell us where things are getting stuck and we'll tell you honestly whether we can help.

Book a Free Fit Call